If yous see No Service or Searching on your iPhone or iPad

If you run into No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular data, acquire what to do.

Check your coverage area

  • Make sure that you're in an expanse with cellular network coverage.
  • Plough cellular data off and then back on once again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, you might see Settings > Cellular Data.
  • If you're traveling internationally, make sure that your device is set up for information roaming. Get to Settings > Cellular > Cellular Data Options > Information Roaming.
    Top part of an iPhone screen showing cellular settings

If yous're on AT&T's 3G network

AT&T is phasing out their 3G network. If you see No Service in the status bar of your device and you have an iPhone 5s, iPhone 5c, or earlier or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If y'all have an iPhone 6 or after or an iPad (3rd generation) or later on, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Get to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, then turn on Enable LTE.
    • For iPad, turn on LTE.

If yous still run across No Service after following these steps, contact your carrier.

iPhone and iPad devices that back up 5G networks are not afflicted past the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, yous'll see an option to update your carrier settings.
  3. To run across the version of carrier settings on your device, tap Settings > Full general > Virtually and look adjacent to Carrier.

If you insert a new SIM card into your iPhone or iPad, yous need to download the carrier settings for your new carrier.

Take out the SIM carte

After removing the SIM card, put it back in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from some other device, ask your carrier if your SIM card works with your iPhone or iPad.

Larn more most removing your iPhone SIM card or iPad SIM menu.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in adept standing.
  • Make sure that there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is gear up with the correct data plan.

Just your wireless carrier can access and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more assist

If your carrier confirms that there's no issue with your business relationship or network, just you still can't connect to a cellular network, contact Apple Back up.

If you lot encounter an alarm next to No Service, learn what you lot can do.

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